Prospective Nurses
Integrated EM/Urgent care aims to bring the best of both Urgent Care and Emergency Medicine to the community level. There are roles for all levels of nursing in this setting. The goal would be to bring everyone to the optimise their training and expedite care of all patients that present to the service. This is to be a collegial atmosphere with everyone bringing their ‘A’ game each day.
Job duties would include patients care, supervision of educational activities (for all levels including doctors, nurses, students and healthcare assistants), education of patients and provision of excellent customer service. The real goal is to improve the health of the community while working in an environment that is supportive and expedites/optimises the care of our patients. The main operational goals of Integrated EM/Urgent care (through the Integrated Healthcare Trust) are such to maintain optimal patient flow and management of the sicker patients as they get their initial treatment and appropriate disposition. Wait times should be minimised and patients should be expedited as soon as possible.
Customer care is of the utmost importance, but not to the point of giving patients things they demand but have the potential to cause harm (i.e. antibiotics for URTI). Efforts will be made to decrease practice variation and adopt best practices. Teaching and educational skill development will be important to allow collaboration and improve patient care overall with the ultimate goal being the improvement of the community’s health literacy (allowing them to self-care for themselves). Every effort will be made to allow you to practice to the top of your ability.
This will be an open environment emphasising collaboration and collegiality. Everyone will have something to bring each day and all opinions will be considered. Any ideas for improvement especially around diagnostic accuracy and improving the customer experience will be encouraged and examined to see if there are any problems worth implementing. Other educational efforts will include point-of-care ultrasound, fracture reduction just to name a few. This will be an environment you will have to see as it will be unlike any of your previous experiences. Overcome the apathy of your current work place and join a community of healthcare professionals working to provide the best care to their patients and trying to improve the overall health of wider population.